Most Frequently Asked Questions
Shipment and Delivery
How do I make a purchase?
How will I know you received my order and when will my payment be deducted?
After placing your order, you will receive a confirmation email. This email contains information about your order and payment details. Upon receipt of this email we will have charged your credit card.↑ Top
Do I need to set up an account to place an order?
How do I know that the products you sell are authentic?
As an authorised online distributor for all of the designers we feature, we unconditionally guarantee that every item we sell is 100% authentic.↑ Top
How do I know if an item is in stock?
Is it safe to use my credit card online at The Gentlemen’s Corner?
We use PayPal and Ogone as secure payment service provider. These are the best and safest ways to use your credit card over the internet and all orders are processed through these secure checkout systems provided by our payment service providers. Your personal security is important to us so we always update our systems with the latest security technology. For your safety and protection, we will confirm that the billing address you provide matches the address on file with your credit card company.↑ Top
Can I change currency?
Your order will always be charged in euros. However we have applied a currency converter you can use during shopping. In the upper right corner (above the ‘VIEW CART’ button) you can choose your currency (EUR, GBP, USD, CAD). Prices of products will be shown in the currency of choice but will be charged in euro.↑ Top
Which countries does The Gentlemen’s Corner ship to?
How soon will I receive my order and how much will it cost?
What packaging will my order be shipped in?
We offer our exclusive The Gentlemen’s Corner packaging complimentary with every order. These are our signature black logo boxes.↑ Top
Is my package insured?
All items are insured against theft and accidental damage while in transit from The Gentlemen’s Corner to the shipping address. Once they have been signed for, they are no longer covered by insurance.↑ Top
Can I track my order?
Do I need to sign for my order?
Due to the high value of the goods that we sell, we require proof of delivery for all orders. This means we are unable to authorise packages to be delivered without a signature.↑ Top
What happens when I am not at home?
The package will be delivered at your door. When no one is home there will be left a note in your mailbox, saying you can pick up your package and sign for it at your nearest post office↑ Top